By default, the forum does not send notification messages about new comments or discussions. If you want to turn on notifications or cutomize the type of notifications you want, you need to do the following:
Go to your profile page by clicking on your user name;
Click on Edit profile;
In the menu on the left, click on Notification Preferences;
Select the categories that you want to follow and the type of notification you want to receive.
Be sure to click on Save Preferences.
Note: only do this if you have been explicitly asked to do so.
Scenario:
You posted a question about a problem you had with GATK tools, we answered that we think it's a bug, and we asked you to submit a detailed bug report.
Here's what you need to provide:
- The exact command line that you used when you had the problem (in a text file)
- The full stack trace (program output in the console) from the start of the run to the end or error message (in a text file)
- A snippet of the BAM file if applicable and the index (.bai) file associated with it
- If a non-standard reference (i.e. not available in our resource bundle) was used, we need the .fasta, .fai, and .dict files for the reference
- Any other relevant files such as recalibration plots
A snippet file is a slice of the original BAM file which contains the problematic region and is sufficient to reproduce the error. We need it in order to reproduce the problem on our end, which is the first necessary step to finding and fixing the bug. We ask you to provide this as a snippet rather than the full file so that you don't have to upload (and we don't have to process) huge giga-scale files.
Here's how you create a snippet file:
- Look at the error message and see if it cites a specific position where the error occurred
- If not, identify what region caused the problem by running with
-L argument and progressively narrowing down the interval
- Once you have the region, use PrintReads with
-L to write the problematic region (with 500 bp padding on either side) to a new file -- this is your snippet file.
- Test your command line on this snippet file to make sure you can still reproduce the error on it.
And finally, here's how you send us the files:
- Put all those files into a
.zip or .tar.gz archive
- Upload them onto our FTP server as explained here (make sure you use the proper UPLOAD credentials)
- Post in the original discussion thread that you have done this
- Be sure to tell us the name of your archive file!
We will get back to you --hopefully with a bug fix!-- as soon as we can.
We've realized that having separate Team / Community Q&A sections is confusing and unnecessary, so we are going to merge the two. From now on there will only be one Q&A section (Ask the Team). We invite you to ask any questions related to the GATK and its application in that category. We welcome answers and comments from everyone in the community in these discussions; if you know something, say something! And of course you are also always welcome to comment on tool and method documentation articles.
Sorry, there are no publicly available documents of this type with the tag #forum. Try one of the other types.
