Spam issues on the GATK forum
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Hello GATK users,

You may have noticed that we have had a spate of spam postings on the forum in the past two days. We apologize for any inconvenience this may have caused you, and would like to assure you that we are working to improve our spam blocking defenses in order to minimize the possibility of further incidents.

We have taken a few immediate measures that may affect your use of the forum.

First, all new users will now be required to confirm their email before they are allowed to post any comments. If you find yourself suddenly unable to post, it may be that your status is still "unconfirmed". If so, please retrieve the email you originally received from the forum system when you registered, and click the confirmation link it contains. If you cannot find that email, you can have the system issue resend one to you.

Second, we have increased the "freeze period" between postings. You will now have to wait two minutes between postings (whether you are posting new discussions or commenting on existing ones). The reason for this is that most spammers want to make several postings in a very short time. If they are made to wait, they give up. This should limit the likelihood that we'll see more spates of a dozen messages at a time, which is what we saw tonight and is particularly obnoxious. Based on the normal forum usage we have seen this should not be a problem for real users. However if you find that this is too stringent, please let us know in this thread.

Thank you for your patience and understanding. As always, we welcome your feedback and suggestions.


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