Chrome and Java 7 do not work together on the Mac OS and therefore cannot run visualizers and cannot upload large files (>2 GB) to the Uploads tab (check with javatester). Workaround: Don't use Chrome if you have Java 7 on your Mac.
In Internet Explorer, the Job Status page does not automatically refresh. Workaround: Refresh the page manually.
In Internet Explorer 10 (IE10) the upload button on the job submit page does not work. This is due to a bug in IE10 which Microsoft is aware of. We will notify users when Microsoft has resolved the issue.
Local GenePattern Servers
Running a Local GenePattern Server on Mac OS
There is a known issue with installing on OS X Lion (10.7) or on OS X Mountain Lion (10.8). If you get an "Installation: Successfulnull" error or an error that looks like this:
1. Move Folder: Destination: /Library/Frameworks/R.framework/Versions
WARNING - There was a problem copying /Library/Frameworks/R.framework/Versions/2.5
you may need to install R2.5 separately. Download R2.5 from CRAN and follow the instruction in this section of the Administrators Guide.
There are known issues with installing on OS X Mountain Lion (10.8):
if you select the option to install icons in the dock during install, the icons will not appear in the dock. They will appear when the server is running. Workaround: You can place them in the dock manually.
Running a Local GenePattern Server on Windows
On Windows 7: The StartGenePatternServer and StopGenePatternServer applications must be run as an administrator. To start or stop the GenePattern server, right-click on StartGenePatternServer.exe or StopGenePatternServer.exe and select Run as administrator.
There are known issues regarding some updates to Java 6 and Java 7 that can cause problems for GenePattern users, specifically in using visualizer modules and the file uploader (the Java applet used to upload files larger than 2GB). For more information, see the GenePattern blog.
There is a known issue in GenePattern 3.6 that deleting an attached input file from a pipeline crashes the browser.
There is a known issue regarding pipelines created in GenePattern 3.3.3 that have data files included and that have been imported to a new server at version 3.5.0 or higher of GenePattern. If you are having problems with such a pipeline:
1. On the new server, select your pipeline and click edit to open it in the Pipeline Designer.
2. Click Save. You don't need to make any other changes to your pipeline.
There is a known issue regarding an update to the Java 6 platform which can cause problems for GenePattern users, specifically in using visualizer modules and the file uploader. For more information, see this GenePattern blog entry.
Some GenePattern modules do not work when the input filename contains a space character. Workaround: Rename the input file without a space character.
The MultiplotPreprocess, CoxRegression, LogisticRegression modules will not run on a local GenePattern server on Mac OS X 10.6, 10.7, or 10.8 or Windows 7 or 8 because R 2.0.1 will not install on these OSX versions.