GenePattern FAQ

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1. Public Server/General

1.1. What is the latest version of GenePattern?
1.2. Where can I find the hardware and software prerequisites for GenePattern?
1.3. Where can I find the GenePattern release notes?
1.4. How can I get help with GenePattern or provide feedback?
1.5. How do I cite GenePattern?
1.6. If I am a member of the press, how can I get more information?
1.7. What can I do if I my job keeps running out of memory or fails with no error on the public server?
1.8. Are there other public GenePattern servers?
1.9. How can I find out about upcoming workshops or new module releases?
1.10. Is there a version of GenePattern that can run in the cloud?
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2. Installation

2.1. How do I install (uninstall) GenePattern?
2.2. How do I upgrade to the latest version of GenePattern without losing my modules/pipelines/suites?
2.3. Is the source code available?
2.4. I already have R/Perl/Java on my machine. Will the versions of R/Perl/Java that GenePattern installs interfere with these?
2.5. Can I configure GenePattern to work with versions of R/Perl/Java other than those installed by GenePattern?
2.6. Does GenePattern support the international settings on my computer?
2.7. I have no modules or pipelines installed. Why? How do I get them?
2.8. I am behind a web proxy/firewall and my GenePattern server says it cannot connect to the module repository to load the modules. What do I do?
2.9. I want to install GenePattern into our corporate/departmental/other Web server and not have GenePattern run in its own Web server. How do I install it?
2.10. When should I choose to install the GenePattern server on a different port than the default 8080?
2.11. How do I install GenePattern on a 64-bit Windows machine if I want to use a version before 3.2.2?
2.12. Why don't MATLAB modules work on my Windows 64 bit GenePattern server?
2.13. Why can't I connect to my GenePattern server on Windows 7 or Vista?
2.14. How can I set up a GenePattern server for others to use remotely?
2.15. Why doesn't clicking StartGenePatternServer launch GenePattern?
2.16. How can I get R to install correctly on my Mac?
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3. Configuration

3.1. How do I increase the memory allocated to the GenePattern server or client?
3.2. How do I increase the memory allocated to a module?
3.3. Can I run more than one instance of the GenePattern server on a machine?
3.4. How do I configure GenePattern to use a grid engine?
3.5. How do I configure the GenePattern server on a machine with multiple IP addresses? Can I keep the GenePattern URL from changing when the server hostname changes?
3.6. How do I modify the GenePattern session timeout interval?
3.7. How do I configure GenePattern to work with a queuing system?
3.8. How do I modify how often result files are deleted from my GenePattern server?
3.9. I'm getting 'error "connection refused"': what is the problem?
3.10. Can I use a file path as input for a GenePattern module?
3.11. How can I work around a LaunchAnywhere error?
3.12. Why aren't my memory intensive modules working on my 64-bit Windows machine?
3.13. What does an "unknown program" error mean?
3.14. Why does the Specify File Path or URL option not work in Internet Explorer?
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4. Data Formats

4.1. Does GenePattern support cDNA and other 2-channel microarray data?
4.2. Where can I find information about file formats used by GenePattern?
4.3. How can I convert between RES, GCT, and ODF formats?
4.4. How do I convert a file to GenePattern format?
4.5. How can I use CEL, MAGE-ML, and MAGE-TAB files in GenePattern?
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5. Modules, Pipelines, and Suites

5.1. Can I keep my existing modules, pipelines, and suites when reinstalling or upgrading GenePattern to a new version?
5.2. I have installed a module/pipeline/suite, but I do not see it. What's wrong?
5.3. My pipeline requires an input file, but displays a file-not-found error when I enter a file name. What's wrong?
5.4. What are the pipelines whose names start with Lu.Getz.Miska.Nature.June.2005?
5.5. How can I run non-negative matrix factorization NMF on data that contains negative values, such as log-ratio or unthresholded Affymetrix data?
5.6. When I do a Hierarchical Clustering analysis, two files are produced, but the Hierarchical Cluster Viewer (JavaTreeView) looks like it needs three files. Do I need another one?
5.7. How can I export a Heat Map image with gene annotations?
5.8. Why do the scores from ComparativeMarkerSelection and ClassNeighbors differ?
5.9. I have used ComparativeMarkerSelection to construct gene lists representing different experimental conditions. Is there a GenePattern module that can determine if there are upstream non-coding motifs over represented in those gene lists?
5.10. How do I view the 3D visualization in the PCAViewer?
5.11. How do I resolve GISTIC errors?
5.12. What does the GISTIC MATLAB error "Matrix dimensions must agree." mean?
5.13. How can I see the Color Scheme Legend in HeatMapViewer or HiearchicalClusteringViewer?
5.14. ComparativeMarkerSelectionViewer is not launching, but HeatMapViewer is. What is wrong?
5.15. I get "??? Attempted to access rl(:,2); index out of bounds because size(rl)=[0,1]" in my stderr file when running GISTIC, what does this mean?
5.16. I get "??? Index exceeds matrix dimensions." in my stderr file when running GISTIC, what does this mean?
5.17. Does GISTIC support SNP 6.0 data?
5.18. Why can't I run the GenePattern visualizers?
5.19. Why is my module taking so long to run?
5.20. Why does Safari crash whenever I run a Java applet?
5.21. What does a missing value error for ComparativeMarkerSelection mean?
5.22. Why does ExpressionFileCreator fail?
5.23. What does "Could not obtain CDF environment" mean?
5.24. What does the GISTIC error, "Invalid file identifier" mean?
5.25. Why does the "no such module" error occur for a module on the server?
5.26. How can I properly view my GCT or RES file in IGV?
5.27. Why is nothing happening when I try to upload my large file?
5.28. What does "Error in subfiles: subscript out of bounds" mean?
5.29. How do I pre-process my raw expression data so I can view it as a heat map in IGV?
5.30. How can I pre-process my RNA-seq data for IGV?
5.31. Does GenePattern support SNP 6.0?
5.32. Why did the module I tried fail to run with my ZIP file as input?
5.33. Why did my GenePattern job fail?
5.34. How can I use the RNA-seq modules available in GenePattern?
5.35. Why is my GenePattern job stuck in the PENDING state?
5.36. Why do I receive an error when running my preprocessed GCT file and CLS file in ComparativeMarkerSelection?
5.37. Why did I get a warning stating that my index is older than my BAM file?
5.38. How do I run several files through a set of modules in parallel?
5.39. How do I zip my files for use in GenePattern?
5.40. How can I easily run the same analysis on many different data files?
5.41. Why can't I use a directory as input for all modules?
5.42. Does ExpressionFileCreator support Human Exon 1.0 ST arrays?
5.43. How do I format my GenePattern output for submission to GEO?
5.44. How do I get a heat map with a high enough resolution for publication?
5.45. I am running a large number of RNA sequencing jobs, and I'd like to be able to look at the quality of the data. Is there a tool I could use for this?
5.46. Is there an easier way to create a CLS file than creating it by hand in a text editor?
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6. Module Creation and Integration

6.1. How can I retrieve external database information from GenePattern?
6.2. My MATLAB figures are not appearing in the MATLAB visualizer I created. Why?
6.3. Can my module use a different version of R than GenePattern?
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6.4. How can I share a GenePattern module?
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6.5. Why can't I specify a 64-bit platform for a module?
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7. Programming Language Environments

7.1. Where can I find out more about how to launch GenePattern modules from other programming languages?
7.2. Can I use the GenePattern APIs to create a web service that programmatically accesses the GenePattern server?
7.3. Why can't I call my pipeline/module from MATLAB?
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Other

If you haven't found what you are looking for, please send an email to gp-help(at)broadinstitute.org.